Acceptable Use Policy

This acceptable use policy shall govern the use of our website and the services we offer to our clients.

Use of the HashCell™ Cloud’s systems and services based in the Netherlands and USA (hereinafter — the Services) is subject to the below Acceptable Use Policy (hereinafter — AuP) provisions. The use of the Service by Customer, therefore, constitutes acceptance of the AuP.

The AuP is designed to provide a clear understanding of the rules, regulations, and restrictions on the use of our Services based in the Netherlands and in the United States of America.

Compliance with laws

Customer shall not use the Services for actions that violate the laws of the Netherlands or USA. The Customer is prohibited from posting or transmitting any unlawful material on or via the Internet.

The following violations are considered a breach of HashCell™ Cloud’s Terms and Conditions, AuP and will result in suspension or cancellation of the Services and any fees paid in advance of such suspension or cancellation are non-refundable.

This includes, but is not limited, to:

Terrorism or related activities, exhortations for mass riots, the implementation of extremist activities, participation in mass (public) events, conducted in violation of the established order, and the assistance or encouragement thereof.

Distribution of materials containing child pornography, and/or ads on the involvement of children, as performers in pornographic entertainment events, and information about children affected by crime.

Storage or distribution of materials in violation of applicable intellectual property rights; such materials include (but are not limited to) torrent files, magnet links, hash codes and the like.

Distribution of materials on how to commit suicide, as well as exhortations for suicide.

The intentional infringement of a third party’s trademark.

The operation or control of botnets, viruses, Trojan horses or the like.

Transmission of unsolicited commercial electronic messages (“spam”).

Storage or distribution of content related to pyramid schemes, Ponzi schemes or multi-level marketing systems.

Failure to adhere to reasonable security standards and best practices, including (but not limited to) using outdated software and permitting insecure passwords.

Initiation or toleration of processes that can be reasonably assumed to be a nuisance to the general public and/or to have a detrimental effect on the systems used for hosting the Service, including without limitation the execution of denial-of-service attacks, port scanning or automated password cracking, or the mass sending of email.

Technical requirements

When using a Service, a Customer shall comply with the following technical requirements:

Any header modification is forbidden.

Sending traffic from IPs not assigned by HashCell™ Cloud is forbidden.

Using any IP addresses other than those assigned to external interfaces is forbidden.

The maximum allowed PPS (Packets per Second) from a dedicated server is 20.000, from a VM (Virtual Machine) is 5000.

Live streaming and setting up of VPN servers is prohibited without securing HashCell™ Cloud’s approval first.

Servers on 100 Mbps ports cannot use more than 70% of the allocated bandwidth for more than 3 hours a day.

Active DHCP services on external Ethernet interfaces are forbidden.

Multicast on external interfaces is forbidden.

Port scanning is forbidden.

The amount of MAC addresses cannot exceed the amount of assigned IPs.

IP spoofing as well as any other falsification of identification data used in network protocols, when transferring data to the Internet, is forbidden.

Usage requirements

When using a vCell/VPS (Virtual Server in our cloud network), a Customer shall comply with the following technical requirements:

Processes should not use 99% of the CPU core for more than 15 minutes in succession.

Mining, transcoding and other similar CPU overloading processes and applications are not allowed in the public cloud.

VM should not work under the conditions of low memory and constantly use host swap cache.

The maximum number of simultaneous processes for a container is 100.

The number of disk operations should not exceed 1000 IOPS (Input/Output Operations per Second) over a period of 30 minutes.

Disk I/O load cannot be more than 1.4 Mb over 30 seconds in each 5-minute cycle.

AuP modification

This AuP is not exhaustive. HashCell™ Cloud reserves the right to modify the AuP at any time. Such modifications shall become immediately effective upon posting of the modified AuP and will be communicated electronically to Customer. The continued use of the Services after a modification has been communicated constitutes Customer’s acceptance of the updated AuP.

HashCell™ Cloud reserves all rights not expressly granted herein.